Summary:

*Remote opportunity may be available once training is comple

Responsible for all Loan Servicing activities as they relate to both commercial and consumer loans while having interaction with both internal and external customers.

Essential Duties and Responsibilities:

• Responsible for accurate and timely processing of loan related post-closing items

• Completes routine and miscellaneous maintenance transactions as appropriate

• Manages all loan transactions including payments, advances and payoffs

• Processes mortgage warehouse lines to include advances and payoffs

• Monitors and processes construction draws, advances and payments

• Works directly with escrow accounts to handle all transactional items such as payments and annual escrow analysis

• Processes and reconciles department general ledger accounts.

• Completes credit verifications and responds to credit disputes

• Completes daily “check-back” and administers the necessary corrections to resolve exceptions

• Communicates directly with both internal and external customers, also works routinely with senior lenders and upper management

• Provides back-up to other department functions as needed

• Provides top quality service to both internal and external customers meeting service level agreements

• Performs other duties as assigned

Qualifications:

• Detail oriented and well organized

• Motivated and open to change

• Ability to clearly communicate with customers both internal and external. Excellent verbal and written communication skills

• Collaborative team player with strong customer service, and communications skills

Supervisory Responsibilities:

• None

Education and/or Experience:

• High School Diploma

• 1-3 years Banking or Financial Industry experience

Computer and Software Skills:

• General knowledge and skills with Microsoft Excel, Word and Google Mail

Certificates, Licenses and Registrations:

• None

Additional Information:

• Able to work a flexible work schedule including overtime

Equal Opportunity Statement

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com .

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .